Another spring is upon us here in Alaska and we’re preparing for a busy visitor’s season. We have a long list of things we’re working on, which includes upgrades to the TVs and DVD players in all the cabins and rooms, and a new enclosed stairwell for the Heron Roost building. These are the things we planned on, but in the middle of April we were given a software project we hadn’t planned on!
You probably know if you’ve inquired, or booked with us, we have several website forms we use. We had two different inquiry forms on our Angels Rest on Resurrection website, and a separate secure (https:) site called “Actually Alaskan” (actuallyalaskan.com) where we had our reservation form. The reservation form is a 2 page form, for added security for our guests.
On April 18 we received just page 2 from someone’s reservation. Later that day we received several notes from guests indicating that they had finalized their reservation…..but we didn’t receive the submissions. This prompted us to do some testing, only to discover that the forms were not working! Shocked, and a bit panicked, we called GoDaddy, our website provider.
After over an hour on the phone, the technician claimed he had solved the problem. We received his test submissions, so we went to sleep that Friday night thinking they fixed the problem.
The next morning however, when there were no inquiries or reservations, we did some more testing. Both websites, all the forms, on both failed to work!
Several hours later GoDaddy told us that they had applied a patch to their Website Tonight software that had caused all my forms to stop working!
So, in addition to the upgrades and enhancements we had planned, we now have a brand new secure website for both inquires and reservations!
Check out: https://www.actuallyalaskanlodging.com! We hope you like the design! We’ll be redesigning our main website, angelsrest.com to match this design. This new website should work well from both computers and mobile devices!
Thank you Dear Reader!
We welcome your comments and feedback!